Luxury Concierge Operations Lead (Remote)

Capital One; Salt Lake City (UT); Remote; USD 57,000 - 65,000; Full time

Job summary

Velocity Black, a Capital One company, is seeking a Concierge Gen Ops Specialist to provide high-value concierge services remotely. You will manage dining, experiences, travel, and luxury goods for our prestigious clients while collaborating with a team to ensure extraordinary experiences.

The ideal candidate has luxury hospitality experience, exceptional communication, and the ability to work evenings and weekends in a fast-paced, collaborative environment.

Qualifications

• Bachelor's degree required.
• 2+ years of luxury hospitality experience.
• Excellent communication skills in written and spoken form.

Responsibilities

• Communicate with clients, restaurants, vendors, and team members to deliver excellent service across dining, experiences, travel and luxury goods.
• Source content ideas for the Content Team on a weekly basis.
• Complete end-to-end member requests from start to finish.

Skills

Adaptability

Multitasking

Luxury experiences

High net worth clients

Communication skills

Education

Bachelor's Degree

Job description

Velocity Black, a Capital One company, is seeking a Concierge Gen Ops Specialist to provide high-value concierge services remotely. You will manage dining, experiences, travel, and luxury goods for our prestigious clients while collaborating with a team to ensure extraordinary experiences.

The ideal candidate has luxury hospitality experience, exceptional communication, and the ability to work evenings and weekends in a fast-paced, collaborative environment.