Remote Luxury Concierge & Reservations Specialist

The Claros Travels; San Diego (CA); Remote; USD 42.000 - 62.000; Vollzeit

Benefits dieser Stelle

Remote work

Training opportunities

Industry perks

Team culture

Zusammenfassung

The Claros Travel is seeking a Luxury Customer Service Representative to join our remote team. You will support clients with reservations, itinerary coordination, and service arrangements, delivering a high-touch experience before, during, and after their experience.

Ideal candidates thrive in a fast-paced, customer-focused environment with strong communication skills. This is a 100% remote role offering training, professional development, and industry perks.

Qualifikationen

• Excellent communication and interpersonal skills.
• Experience in luxury service or hospitality preferred.
• Comfortable working independently in a remote environment.

Aufgaben

• Provide professional customer support via phone, email, and online messaging.
• Assist clients with luxury reservations, bookings, and itinerary updates.
• Communicate details, policies, and documentation requirements clearly.
• Monitor reservations to ensure accuracy and timely updates.
• Follow up with clients to ensure satisfaction and resolve concerns.
• Deliver a high-touch, solutions-oriented customer experience.
• Maintain accurate records and update internal systems as needed.

Kenntnisse

Communication

Customer Service

Remote Work

Organization

Tech Savvy

Jobbeschreibung

The Claros Travel is seeking a Luxury Customer Service Representative to join our remote team. You will support clients with reservations, itinerary coordination, and service arrangements, delivering a high-touch experience before, during, and after their experience.

Ideal candidates thrive in a fast-paced, customer-focused environment with strong communication skills. This is a 100% remote role offering training, professional development, and industry perks.