Remote LT Disability Claims Specialist - Technical Coach

Prudential Financial; California; A distancia; USD 70.000 - 116.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonus potential

401(k) plan with company match

Company pension plan

Wellness programs

Descripción de la vacante

Prudential Financial, a leading global financial services company, is seeking a Disability Claims Specialist for its Long-Term Disability Core Team. The role focuses on technical expertise, guidance on complex claims, and coaching of claim professionals to ensure high-quality outcomes.

Fully virtual role with occasional on-site possibilities; salary range posted, and a comprehensive benefits package is offered.

Formación

• 4-5 years of Long-Term Disability claim management experience.
• Advanced knowledge of Long-Term Disability policy provisions, medical and vocational considerations, benefit calculations.
• Strong communication, consultation, presentation, and facilitation skills.
• Proven ability to independently analyze complex or high-risk claim scenarios and recommend sound strategies.
• Proficiency in using data and reporting tools to support trend analysis and claim block oversight.

Responsabilidades

• Serve as a Long-Term Disability technical expert to the Team Lead and claim professionals on complex claim matters.
• Provide technical guidance on policy interpretation, medical and vocational considerations, claim strategy, and eligibility.
• Coach claim professionals, strengthen critical thinking, and reinforce effective claim management practices.
• Provide timely, actionable feedback to build technical capability and improve execution.
• Analyze claim activity to identify trends, risks, and coaching opportunities.
• Monitor and maintain claim block health by analyzing inventory and performance indicators.

Conocimientos

Long-Term Disability

Claim management

Trend analysis

Communication

MS Teams

Excel

Word

Herramientas

Microsoft Teams

Excel

Descripción del empleo

Prudential Financial, a leading global financial services company, is seeking a Disability Claims Specialist for its Long-Term Disability Core Team. The role focuses on technical expertise, guidance on complex claims, and coaching of claim professionals to ensure high-quality outcomes.

Fully virtual role with occasional on-site possibilities; salary range posted, and a comprehensive benefits package is offered.