Remote Loyalty Concierge — Premium Customer Support

International SOS; Tallahassee (FL); A distancia; USD 20.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid training

401K (Retirement Plan)

Medical, Dental & Vision benefits

Remote Work from home opportunity

Descripción de la vacante

Aspire Lifestyles is seeking highly skilled Customer Service Representatives to support global client programs and deliver world-class service to high-value customers. Respond to inbound requests through phone, email, and chat, providing polished, timely support related to lifestyle services, travel coordination, entertainment, dining, events, and loyalty program benefits.

You will help create seamless, unforgettable experiences while representing some of the world's most recognized brands.

Formación

• Minimum 2 years of interactive customer service experience.
• Call center or high-volume service experience preferred.
• Hospitality, travel, or loyalty program experience valued.
• Personal global travel experience is an asset.
• Fluent English (verbal and written). Proficiency in additional languages is a strong asset.

Responsabilidades

• Respond to inbound requests through phone, email, and chat.
• Provide polished, timely, and accurate support related to lifestyle services and loyalty program benefits.
• Assist customers with travel-related or lifestyle loyalty program needs.
• Document interactions and manage cases using company systems.
• Maintain quality standards while meeting service and performance metrics.

Descripción del empleo

Aspire Lifestyles is seeking highly skilled Customer Service Representatives to support global client programs and deliver world-class service to high-value customers. Respond to inbound requests through phone, email, and chat, providing polished, timely support related to lifestyle services, travel coordination, entertainment, dining, events, and loyalty program benefits.

You will help create seamless, unforgettable experiences while representing some of the world's most recognized brands.