Remote Loyalty & Travel Concierge Support Specialist

International SOS; Crystal Bay (NV); A distancia; USD 20.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive hourly rate + incentives

Full-time 40 hours/wk, fixed schedules

Paid training

401K Retirement Plan

Medical, Dental & Vision benefits

Remote work from home

Descripción de la vacante

Aspire Lifestyles seeks Customer Service Representatives to support global client programs and deliver premier service to high-value customers. You will respond to inquiries via phone, email, and chat, handling travel, lifestyle, and loyalty program needs with professionalism.

Candidates should have 2+ years in interactive customer service, and the role offers paid training, 401K, and comprehensive benefits, with a remote work-from-home arrangement and fixed full-time schedules.

Formación

• Minimum 2 years of interactive customer service experience.
• Call center or high-volume service experience preferred.
• Hospitality, travel, or loyalty program experience is highly valued.
• Personal global travel experience is an asset.
• Ability to work a flexible schedule including evenings, weekends, and holidays.
• Have a private work-from-home environment with reliable hardwired internet.
• High school diploma or equivalent is required.

Responsabilidades

• Manage inbound customer requests through phone, email, and chat.
• Provide accurate and timely support for customer inquiries and service requests.
• Assist customers with travel-related or loyalty program needs.
• Document interactions and manage cases using company systems.
• Maintain quality standards while meeting service and performance metrics.

Conocimientos

Spanish

French

Mandarin

Cantonese

Portuguese

Educación

High school diploma or equivalent

Descripción del empleo

Aspire Lifestyles seeks Customer Service Representatives to support global client programs and deliver premier service to high-value customers. You will respond to inquiries via phone, email, and chat, handling travel, lifestyle, and loyalty program needs with professionalism.

Candidates should have 2+ years in interactive customer service, and the role offers paid training, 401K, and comprehensive benefits, with a remote work-from-home arrangement and fixed full-time schedules.