Remote Loyalty & Travel Concierge - Customer Support

International SOS; Texas; Remote; USD 20,000 - 29,000; Full time

Benefits offered by this job

Paid training

401K (Retirement Plan)

Medical, Dental & Vision benefits

Remote Work from home opportunity

Job summary

Aspire Lifestyles is seeking energetic Customer Service Representatives to support global client programs from a remote USA setup. You will respond to inquiries via phone, email, and chat, delivering polished, timely support for lifestyle services and loyalty program benefits.

Ideal applicants have at least 2 years in interactive customer service, enjoy a fast-paced environment, and can work evenings, weekends, and holidays. Medical benefits and 401K are offered.

Qualifications

• Minimum 2 years of interactive customer service experience
• Call center or high-volume service experience preferred
• Hospitality, travel, or loyalty program experience is highly valued
• Personal global travel experience is an asset

Responsibilities

• Manage inbound customer requests through phone, email, and chat
• Provide accurate and timely support for customer inquiries and service requests
• Assist customers with travel-related or lifestyle loyalty program needs
• Document interactions and manage cases using company systems
• Maintain quality standards while meeting service and performance metrics

Skills

Spanish

French

Mandarin

Cantonese

Portuguese

Education

High school diploma or equivalent

Job description

Aspire Lifestyles is seeking energetic Customer Service Representatives to support global client programs from a remote USA setup. You will respond to inquiries via phone, email, and chat, delivering polished, timely support for lifestyle services and loyalty program benefits.

Ideal applicants have at least 2 years in interactive customer service, enjoy a fast-paced environment, and can work evenings, weekends, and holidays. Medical benefits and 401K are offered.