Remote Loyalty Concierge: Travel & VIP Support

International SOS; Pennsylvania; Remote; USD 20,000 - 29,000; Full time

Benefits offered by this job

Full-time (40 hours/week)

Paid training

401K (Retirement Plan)

Medical, Dental & Vision benefits

Remote Work from home opportunity

Job summary

Aspire Lifestyles is seeking highly skilled Customer Service Representatives to support global client programs and deliver world-class service to high-value customers.

In this role, you will respond to inbound requests through phone, email, and chat, providing polished, timely, and accurate support related to lifestyle services, travel coordination, entertainment, dining, events, and loyalty program benefits. A private work-from-home environment and reliable internet are required.

Qualifications

• High school diploma or equivalent is required.

Responsibilities

• Manage inbound customer requests through phone, email, and chat
• Provide accurate and timely support for customer inquiries and service requests
• Assist customers with travel-related or lifestyle loyalty program needs
• Document interactions and manage cases using company systems
• Maintain quality standards while meeting service and performance metrics
• The goal of this role is to provide professional, seamless customer experience with every interaction.

Skills

Customer service

Fast-paced environment

2+ years experience

Call center

Hospitality/travel/loyalty

Global travel experience

Education

High school diploma

Job description

Aspire Lifestyles is seeking highly skilled Customer Service Representatives to support global client programs and deliver world-class service to high-value customers.

In this role, you will respond to inbound requests through phone, email, and chat, providing polished, timely, and accurate support related to lifestyle services, travel coordination, entertainment, dining, events, and loyalty program benefits. A private work-from-home environment and reliable internet are required.