Remote Customer Experience Specialist – Travel & Loyalty

International SOS; Clifton (TX); À distance; USD 20 000 - 29 000; Plein temps

Avantages offerts par ce poste

Paid training

401K

Medical, Dental & Vision benefits

Remote work from home

Résumé du poste

Aspire Lifestyles is seeking highly skilled Customer Service Representatives to support global client programs and deliver world-class service to high-value customers. In this role you will respond to inbound requests through phone, email, and chat, providing polished, timely support related to lifestyle services, travel coordination, entertainment, dining, events, and loyalty program benefits.

You will help create seamless, unforgettable experiences while representing some of the world’s most

Qualifications

• Minimum 2 years of interactive customer service experience.
• Call center or high-volume service experience preferred.
• Hospitality, travel, or loyalty program experience is highly valued.
• Personal global travel experience is an asset.
• Ability to work a flexible schedule including evenings, weekends, and holidays.
• Have a private work-from-home environment with reliable internet.

Responsabilités

• Manage inbound requests through phone, email, and chat.
• Provide accurate and timely support for customer inquiries and service requests.
• Assist customers with travel-related or loyalty program needs.
• Document interactions and manage cases using company systems.
• Maintain quality standards while meeting service and performance metrics.

Connaissances

Customer service

Call center

Communication

Problem solving

Formation

High school diploma

Description du poste

Aspire Lifestyles is seeking highly skilled Customer Service Representatives to support global client programs and deliver world-class service to high-value customers. In this role you will respond to inbound requests through phone, email, and chat, providing polished, timely support related to lifestyle services, travel coordination, entertainment, dining, events, and loyalty program benefits.

You will help create seamless, unforgettable experiences while representing some of the world’s most