Remote Customer Service Pro — Travel & Loyalty Support

International SOS; Ohio; Remote; USD 20,000 - 29,000; Full time

Benefits offered by this job

Competitive hourly rate + incentives

40 hours/week, fixed schedules

Paid training

401K

Medical, Dental & Vision

Paid time off

Remote work from home

No sales required

Job summary

Aspire Lifestyles is seeking remote Customer Service Representatives to support global client programs. You will respond to inbound requests through phone, email, and chat, delivering polished, timely support for lifestyle services, travel coordination, dining, events, and loyalty benefits.

You will help create seamless, unforgettable experiences while representing some of the world’s most recognized brands.

Qualifications

• Minimum 2 years of interactive customer service experience.
• Call center or high-volume service experience preferred.
• Hospitality, travel, or loyalty program experience is highly valued.
• Personal global travel experience is an asset.
• Experience with GDS (Amadeus, Sabre, Galileo etc.) is highly valued.
• Investigative mindset with a passion for creating extraordinary experiences.

Responsibilities

• Manage inbound customer requests through phone, email, and chat.
• Provide accurate and timely support for customer inquiries and service requests.
• Assist customers with travel-related or lifestyle loyalty program needs.
• Document interactions and manage cases using company systems.
• Maintain quality standards while meeting service and performance metrics.

Skills

Customer service

Communication

Multitasking

Attention to detail

Time management

Fast-paced environment

Education

High school diploma or equivalent

Tools

GDS (Amadeus/Sabre/Galileo)

Job description

Aspire Lifestyles is seeking remote Customer Service Representatives to support global client programs. You will respond to inbound requests through phone, email, and chat, delivering polished, timely support for lifestyle services, travel coordination, dining, events, and loyalty benefits.

You will help create seamless, unforgettable experiences while representing some of the world’s most recognized brands.