Remote Legal Ops Analyst II — Contract Systems

Affirm; New York (NY); On-site; USD 100,000 - 150,000; Full time

Benefits offered by this job

Health care coverage

Remote-first company

Time off & stipends

Job summary

Affirm is hiring an experienced Legal Operations Analyst II to support Legal Platform Services, including Vendor Legal, Marketing Legal, and Commercial Legal teams. This role will drive contract operations and technology initiatives across multiple teams.

You’ll partner closely with stakeholders across Legal, Finance, Product, Business Systems, Financial Systems, Procurement, and other internal stakeholders to optimize workflows, implement scalable tools, and streamline processes that enable the

Qualifications

• 3+ years of in-depth experience in contract management, legal operations, or contract technology administration.
• Advanced proficiency with Ironclad, Zip, and similar CLM/procurement platforms.
• Experience with Jira, Salesforce, Notion, Google, and Contentful.
• Demonstrated success implementing legal technology solutions and process automation.
• Comfort with data analysis, reporting, and metrics-driven decision-making.
• Project management skills and the ability to coordinate tasks and timelines across multiple stakeholders.
• In-house legal team experience, working at fast-paced companies that value quick decision-making.
• You’ve never met a legal process you couldn’t simplify and improve.
• You adapt quickly to changing processes and new priorities – the only constant here is change.
• Excellent verbal and written communication skills.
• Strong bias for action to get stuff done.
• Extreme attention to detail, ability to adjust on the fly, problem-solving skills, proactivity and a great attitude.

Responsibilities

• Manage and optimize Ironclad CLM platform, including system administration, workflow configuration, template management, approval routing, and system integrations including Zip and Salesforce.
• Oversee contract database management, ensuring data integrity, and reporting accuracy.
• Develop and implement technical solutions for contract intake, triage, and lifecycle management, supporting both vendor and commercial agreements.
• Partner with Procurement, Financial Systems, Business Systems, IT, and vendors on system integrations, API connections, and technical troubleshooting.
• Create training materials, playbooks, self-service resources, and documentation for contract management systems and tools.
• Own end-to-end process improvement initiatives across contract operations: identify inefficiencies, design scalable solutions, and drive implementation from concept through adoption.
• Build and manage department-wide reports and dashboards with detailed metrics for Legal Leadership.
• Support cross-functional initiatives, such as data field review and analysis, audits, and other initiatives as assigned.
• Oversee knowledge management, maintaining FAQs, legal team intranet hubs, internal/external materials, process documents, template libraries, and legal webpages.
• Assist with general administrative, project management, and special projects as needed, with the ability to work in an ever-changing environment

Skills

Contract management

Legal operations

Data analysis

Project coordination

Communication

Workflow optimization

Problem solving

Tools

Ironclad

Zip

Jira

Salesforce

Notion

Google Workspace

Contentful

Job description

Affirm is hiring an experienced Legal Operations Analyst II to support Legal Platform Services, including Vendor Legal, Marketing Legal, and Commercial Legal teams. This role will drive contract operations and technology initiatives across multiple teams.

You’ll partner closely with stakeholders across Legal, Finance, Product, Business Systems, Financial Systems, Procurement, and other internal stakeholders to optimize workflows, implement scalable tools, and streamline processes that enable the