Remote Legal Operations & Contract Systems Analyst

Affirm; Pittsburgh (Allegheny County); On-site; USD 88,000 - 138,000; Full time

Benefits offered by this job

Health care coverage

Flexible Spending Wallets

Time off

ESPP

Job summary

Affirm is hiring an experienced Legal Operations Analyst II to support Legal Platform Services, driving contract operations and technology initiatives across multiple teams. You’ll partner with stakeholders across Legal, Finance, Product, Business Systems, Financial Systems, Procurement, and other internal departments to optimize workflows and implement scalable tools.

You’ll manage Ironclad CLM, oversee contract data integrity, and develop technical solutions for contract intake and lifecycle

Qualifications

• 3+ years of in-depth experience in contract management, legal operations, or contract technology administration.
• Advanced proficiency with Ironclad, Zip, and similar CLM/procurement platforms.
• Experience with Jira, Salesforce, Notion, Google, and Contentful.

Responsibilities

• Manage and optimize Ironclad CLM platform, including system administration, workflow configuration, template management, approval routing, and system integrations including Zip and Salesforce.
• Oversee contract database management, ensuring data integrity, and reporting accuracy.
• Develop and implement technical solutions for contract intake, triage, and lifecycle management, supporting both vendor and commercial agreements.
• Partner with Procurement, Financial Systems, Business Systems, IT, and vendors on system integrations, API connections, and technical troubleshooting.
• Create training materials, playbooks, self-service resources, and documentation for contract management systems and tools.
• Own end-to-end process improvement initiatives across contract operations: identify inefficiencies, design scalable solutions, and drive implementation from concept through adoption.
• Build and manage department-wide reports and dashboards with detailed metrics for Legal Leadership.
• Support cross-functional initiatives, such as data field review and analysis, audits, and other initiatives as assigned.
• Oversee knowledge management, maintaining FAQs, legal team intranet hubs, internal/external materials, process documents, template libraries, and legal webpages.

Skills

Contract management

Legal operations

Process automation

Data analysis

Project management

Stakeholder collaboration

Tools

Ironclad

Zip

Jira

Salesforce

Notion

Google

Contentful

Job description

Affirm is hiring an experienced Legal Operations Analyst II to support Legal Platform Services, driving contract operations and technology initiatives across multiple teams. You’ll partner with stakeholders across Legal, Finance, Product, Business Systems, Financial Systems, Procurement, and other internal departments to optimize workflows and implement scalable tools.

You’ll manage Ironclad CLM, oversee contract data integrity, and develop technical solutions for contract intake and lifecycle