Remote Legal Operations & Contract Systems Analyst

Affirm; Cleveland (OH); On-site; USD 88,000 - 150,000; Full time

Benefits offered by this job

Health coverage for you and dependents

Flexible Spending Wallets

Time off & holidays

Job summary

Affirm is hiring a Legal Operations Analyst II to drive contract operations and technology across Vendor, Marketing, and Commercial Legal teams. You’ll optimize workflows, build scalable tools, and partner with stakeholders across Legal, Finance, Product, and Procurement.

You’ll manage Ironclad CLM, oversee contract databases, and develop technical solutions for lifecycle management, while creating training materials and dashboards for Legal Leadership.

Qualifications

• 3+ years of in-depth experience in contract management, legal operations, or contract technology administration
• Advanced proficiency with Ironclad, Zip, and similar CLM/procurement platforms
• Experience with Jira, Salesforce, Notion, Google, and Contentful
• Demonstrated success implementing legal technology solutions and process automation
• Comfort with data analysis, reporting, and metrics-driven decision-making
• Project management skills and the ability to coordinate tasks and timelines across multiple stakeholders
• In-house legal team experience at fast-paced companies
• You’ve never met a legal process you couldn’t simplify and improve
• You adapt quickly to changing processes and new priorities – the only constant here is change
• Excellent verbal and written communication skills
• Strong bias for action to get stuff done
• Extreme attention to detail, problem-solving and proactivity
• A sense of urgency on all matters
• Highly responsive and a team player mindset
• Humility, integrity and a desire to be part of a strong, supportive team

Responsibilities

• Manage and optimize Ironclad CLM platform, including system administration, workflow configuration, template management, approval routing, and system integrations including Zip and Salesforce
• Oversee contract database management, ensuring data integrity, and reporting accuracy
• Develop and implement technical solutions for contract intake, triage, and lifecycle management, supporting both vendor and commercial agreements
• Partner with Procurement, Financial Systems, Business Systems, IT, and vendors on system integrations, API connections, and technical troubleshooting
• Create training materials, playbooks, self-service resources, and documentation for contract management systems and tools
• Own end-to-end process improvement initiatives across contract operations: identify inefficiencies, design scalable solutions, and drive implementation from concept through adoption
• Build and manage department-wide reports and dashboards with detailed metrics for Legal Leadership
• Support cross-functional initiatives, such as data field review and analysis, audits, and other initiatives as assigned
• Oversee knowledge management, maintaining FAQs, legal team intranet hubs, internal/external materials, process documents, template libraries, and legal webpages
• Assist with general administrative, project management, and special projects as needed, with the ability to work in an ever-changing environment

Job description

Affirm is hiring a Legal Operations Analyst II to drive contract operations and technology across Vendor, Marketing, and Commercial Legal teams. You’ll optimize workflows, build scalable tools, and partner with stakeholders across Legal, Finance, Product, and Procurement.

You’ll manage Ironclad CLM, oversee contract databases, and develop technical solutions for lifecycle management, while creating training materials and dashboards for Legal Leadership.