Remote Leave Case Manager: Compliance & HR Support

Tufts Medicine; Burlington (MA); Remote; USD 40,000 - 51,000; Full time

Job summary

Tufts Medicine is seeking a Leave of Absence Administrator to manage employee leave cases from initiation to closure, ensuring compliance with applicable laws and company policies. You will partner with HR, managers, providers, and state agencies to ensure accurate documentation and smooth case progression.

Responsibilities include reviewing requests, coordinating with providers, uploading documents to DFML, tracking timelines, managing timekeeping in Workday/UKG, and supporting return‑to‑work

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field OR Associate’s degree with 2+ years of HR/leave case management experience.
• High School Diploma or equivalent with 4+ years HR/leave case management experience.
• Experience with Leave Administration, HR Service Delivery, and HRIS preferred.

Responsibilities

• Manage individual leave cases from initiation to closure in compliance with laws and policies.
• Verify eligibility and accruals based on FML requirements.
• Act as primary contact for employees during leave process and coordinate with providers and HR.
• Upload documentation to DFML portal and respond to inquiries.
• Monitor timelines, follow up on status, and manage return‑to‑work plans.

Skills

Leave Administration

HR Operations

HRIS

Communication

Analytical skills

Education

Bachelor's degree in HR/Business

Associate’s degree in HR/Business

High School Diploma or equivalent

Tools

Workday

UKG Timekeeping

DFML portal

Job description

Tufts Medicine is seeking a Leave of Absence Administrator to manage employee leave cases from initiation to closure, ensuring compliance with applicable laws and company policies. You will partner with HR, managers, providers, and state agencies to ensure accurate documentation and smooth case progression.

Responsibilities include reviewing requests, coordinating with providers, uploading documents to DFML, tracking timelines, managing timekeeping in Workday/UKG, and supporting return‑to‑work