Remote Lead Care Manager for Complex Needs & Home Health

Vynca Inc.; Austin (TX); Remote; USD 70,000 - 90,000; Full time

Job summary

Vynca Inc. is seeking a Lead Care Manager to coordinate complex care remotely, partnering with healthcare providers and social services to deliver person-centered support.

The LCM develops care plans, ensures timely access to benefits, and documents outcomes in EMR systems while engaging with family caregivers and the care team. The ideal candidate will have 2+ years in care management, strong computer skills, and preferably bilingual English/Spanish.

Qualifications

• 2+ years experience as a care manager, care navigator, or community health worker supporting vulnerable populations.
• Willing and able to work Monday-Friday 8:30am-5:00pm Pacific Time with flexibility for potential evenings and weekends.
• Working knowledge of government and community resources related to social determinants of health.
• Must have general computer skills and a working knowledge of Google Workspace, MS Office and the internet.
• Bilingual (English/Spanish) preferred

Responsibilities

• Assess member needs across physical health, mental health, SUD, oral health, palliative care, memory care, trauma-informed care, social supports, housing.
• Oversee development of client care plans and goal settings.
• Offer services where the member resides (office/telehealth/field-based).
• Connect clients to social services and supports needed.
• Advocate for the client with health care professionals using evidence-based practices.
• Complete documentation and outcome measures within care plan timeframes.
• Maintain up-to-date patient health records in the EMR system.
• Attend trainings as assigned

Skills

Care coordination

Bilingual English/Spanish

Healthcare navigation

Tools

Google Workspace

MS Office

EMR systems

Job description

Vynca Inc. is seeking a Lead Care Manager to coordinate complex care remotely, partnering with healthcare providers and social services to deliver person-centered support.

The LCM develops care plans, ensures timely access to benefits, and documents outcomes in EMR systems while engaging with family caregivers and the care team. The ideal candidate will have 2+ years in care management, strong computer skills, and preferably bilingual English/Spanish.