Remote Lead Care Manager — Complex Care Coordination

Vynca Inc.; Nevada; Remote; USD 60,000 - 95,000; Full time

Job summary

Vynca Inc. is seeking a Lead Care Manager to coordinate comprehensive care for clients with complex needs. The LCM partners with healthcare providers, social services, and families to develop person-centered care plans and facilitate timely access to benefits and services.

The role supports care in office, telehealth, or field settings, with a focus on advocacy, education, and care coordination. Qualified candidates have 2+ years in care management or related fields, strong communication skills,

Qualifications

• 2+ years experience as a care manager, care navigator, or community health worker supporting vulnerable populations.
• Willing to work Monday-Friday 8:30am-5:00pm Pacific Time with potential evenings and weekends.
• Working knowledge of government and community resources related to social determinants of health.
• General computer skills and working knowledge of Google Workspace, MS Office and the internet.
• Bilingual English/Spanish preferred.

Responsibilities

• Assess member needs in physical health, mental health, SUD, oral health, memory care, housing, and related services.
• Oversees the development of client care plans and goal settings.
• Provide services where the member resides, including office-based, telehealth, or field-based.
• Connect clients to social services and needed supports.
• Advocate on behalf of the client with health care professionals using evidence-based practices.
• Conduct outreach and engagement to facilitate linkage to the ECM program and log activity in the CRM.
• Complete documentation, including outcome measures within care plans timeframes.
• Maintain up-to-date patient health records in the EMR and other systems.
• Attend training as assigned.

Skills

Care coordination

Patient advocacy

Documentation

Time management

Bilingual English/Spanish

Tools

Google Workspace

MS Office

CRM systems

Job description

Vynca Inc. is seeking a Lead Care Manager to coordinate comprehensive care for clients with complex needs. The LCM partners with healthcare providers, social services, and families to develop person-centered care plans and facilitate timely access to benefits and services.

The role supports care in office, telehealth, or field settings, with a focus on advocacy, education, and care coordination. Qualified candidates have 2+ years in care management or related fields, strong communication skills,