Remote Lead Care Manager: Complex Care Coordination

Vynca Inc.; Georgia; Remote; USD 70,000 - 90,000; Full time

Job summary

Vynca Inc. is seeking a Lead Care Manager to oversee remote care coordination for clients with complex needs. You will partner with healthcare providers, families, and social services to build person-centered care plans, facilitate access to benefits, and document progress in the EMR and CRM systems.

The role emphasizes SMART goal setting, education for members and caregivers, and cost-conscious care delivery across multiple care settings including telehealth and in-person visits.

Qualifications

• Minimum 2+ years of care management or related support roles.
• Ability to coordinate across providers, social services, and families.
• Strong communication and documentation skills in English (Spanish preferred).

Responsibilities

• Coordinate client care plans and SMART goals with the care team.
• Deliver services in office, telehealth, or field settings as needed.
• Advocate for clients with health professionals and services.
• Document outcomes and maintain EMR records and CRM activity.

Skills

Care management experience

Bilingual English/Spanish

Interpersonal skills

Oral and written communication

Google Workspace

MS Office

Independent coordination

Tools

Google Workspace

MS Office

Internet

Job description

Vynca Inc. is seeking a Lead Care Manager to oversee remote care coordination for clients with complex needs. You will partner with healthcare providers, families, and social services to build person-centered care plans, facilitate access to benefits, and document progress in the EMR and CRM systems.

The role emphasizes SMART goal setting, education for members and caregivers, and cost-conscious care delivery across multiple care settings including telehealth and in-person visits.