Remote Lead Care Manager for Complex Needs

Vynca Inc.; Clifton (TX); Remote; USD 70,000 - 100,000; Full time

Job summary

Vynca Inc. is seeking a Lead Care Manager to coordinate comprehensive, person-centered care for clients with complex needs across office-based, telehealth, or field-based settings.

In this remote role, you will collaborate with healthcare providers and social service agencies, develop care plans, and facilitate timely access to benefits while maintaining EMR documentation and participating in ongoing training.

Qualifications

• 2+ years experience as a care manager, care navigator, or community health worker supporting vulnerable populations.
• Willing and able to work Monday-Friday 8:30am-5:00pm Pacific Time with flexibility for potential evenings and weekends.
• Working knowledge of government and community resources related to social determinants of health.
• General computer skills and working knowledge of Google Workspace, MS Office and the internet.
• Bilingual (English/Spanish) preferred

Responsibilities

• Assess member needs in the areas of physical health, mental health, SUD, oral health, palliative care, memory care, trauma-informed care, social supports, housing, and referral and linkage to community-based services and supports
• Oversees the development of the client care plans and goal settings
• Offer services where the member resides, seeks care, or finds most easily accessible, including office-based, telehealth, or field-based services
• Connect clients to other social services and supports that are needed
• Advocate on behalf of the client with health care professionals (e.g. Utilize evidence-based practices, such as Motivational Interviewing, Harm Reduction, and Trauma-Informed Care principles)
• Conduct outreach and engagement activities in order to facilitate linkage to the ECM program and log activity in the Client Relationship Management (CRM) system
• Complete all documentation, including outcome measures within the timeframes established by the individual care plans
• Maintain up-to-date patient health records in the Electronic Medical Record (EMR) system and other business systems
• Attend training as assigned

Skills

Care management

Community health worker

Bilingual English/Spanish

Tools

Google Workspace

MS Office

Internet

Job description

Vynca Inc. is seeking a Lead Care Manager to coordinate comprehensive, person-centered care for clients with complex needs across office-based, telehealth, or field-based settings.

In this remote role, you will collaborate with healthcare providers and social service agencies, develop care plans, and facilitate timely access to benefits while maintaining EMR documentation and participating in ongoing training.