Remote Knowledge Manager & Technical Writer

ASM Research, An Accenture Federal Services Company; Columbia (SC); Remote; USD 72,000 - 90,000; Full time

Job summary

ASM Research, An Accenture Federal Services Company, is seeking a Knowledge Management Specialist (internal Technical Writer) to research and compile technical data for manuals, job aids, procedures, and specifications in a fully remote, distributed team.

The role requires 1-2 years in technical writing, strong English grammar, and proficiency with MS Office and Adobe Acrobat. Candidates must be US citizens and able to undergo a federal background check.

Qualifications

• Associate's degree in English, Communications, Technical Writing, or related field.
• 1–2 years of experience in technical writing, documentation, or knowledge management.
• Excellent command of English grammar, style, and editing.
• Proficiency with Microsoft Office (Word, Excel, Visio, PowerPoint) and Adobe Acrobat Professional.
• Experience with desktop publishing tools from Adobe and Microsoft.
• Ability to translate technical and functional requirements into clear, audience-appropriate documentation.
• Ability to work effectively in a fully remote, distributed team environment.
• Candidates must be US citizens and will be required to undergo a federal background investigation.

Responsibilities

• Works with internal teams and Subject Matter Experts to obtain an in-depth understanding of the content, product, and documentation requirements.
• Analyzes existing and potential content, focusing on reuse and single-sourcing opportunities.
• Studies drawings, official announcements, specifications, mockups, test sites, and product samples, and meets with product designers and developers.
• Uses graphics (photographs, drawings, diagrams, etc.) that increase end users' understanding of the Customer/program system.
• Translates development requirements into required documentation changes; adheres to CMMI Level 3/AIMM platform requirements.
• Proofs documentation to detect and correct errors in spelling, grammar, syntax, and established styles and standards.
• Analyzes requirements of the project to determine scope of work and required documentation products.
• Understands and applies overarching policy requirements to ensure all documentation products comply with those requirements.
• Determines the needs of end users of technical documentation and ensures that documentation meets those needs.

Skills

Technical writing

English grammar

MS Office

Adobe Acrobat

Desktop publishing

Education

Associate's degree in English/Communications/Technical Writing

Bachelor's degree in English

Tools

MS Office

Adobe Acrobat

Visio

Job description

ASM Research, An Accenture Federal Services Company, is seeking a Knowledge Management Specialist (internal Technical Writer) to research and compile technical data for manuals, job aids, procedures, and specifications in a fully remote, distributed team.

The role requires 1-2 years in technical writing, strong English grammar, and proficiency with MS Office and Adobe Acrobat. Candidates must be US citizens and able to undergo a federal background check.