Remote Knowledge Manager & Technical Writer

ASM Research, An Accenture Federal Services Company; Columbus (OH); Remote; USD 72,000 - 90,000; Full time

Job summary

ASM Research, An Accenture Federal Services Company, seeks a Knowledge Management Specialist to research and compile technical data for manuals, job aids, and procedures. You will ensure accuracy and adherence to DoDAF and IEEE, and to AMA/APA/CSE writing styles, working with SMEs in a fully remote, distributed team.

The role emphasizes information architecture, reuse of content, and clear technical documentation across products and programs, with eligibility for a federal background

Qualifications

• Associate's degree in English, Communications, Technical Writing, or related field or equivalent experience.
• 1–2 years of experience in technical writing, documentation, or knowledge management.
• Excellent command of English grammar, style, and editing.
• Proficiency with Microsoft Office (Word, Excel, Visio, PowerPoint) and Adobe Acrobat Professional.
• Experience with desktop publishing tools from Adobe and Microsoft.
• Ability to translate technical and functional requirements into clear, audience-appropriate documentation.
• Ability to work effectively in a fully remote, distributed team environment.
• Candidates must be US citizens and will be required to undergo a federal background investigation.

Responsibilities

• Works with internal teams and Subject Matter Experts to obtain an in-depth understanding of content, product, and documentation requirements.
• Analyzes existing and potential content, focusing on reuse and single-sourcing opportunities.
• Studies drawings, official announcements, specifications, mockups, test sites, and product samples, and meets with product designers and developers.
• Uses graphics (photographs, drawings, diagrams) that increase end users' understanding of the Customer/program system.
• Translates development requirements into required documentation changes; adheres to standards.
• Proofs documentation to detect and correct errors in spelling, grammar, and established styles and standards.

Skills

Technical writing

Editing

Communication

Remote teamwork

US citizenship

Education

Associate's degree in English/Communications/Technical Writing

Bachelor's degree (preferred)

Tools

Microsoft Office

Adobe Acrobat Pro

Visio

PowerPoint

Job description

ASM Research, An Accenture Federal Services Company, seeks a Knowledge Management Specialist to research and compile technical data for manuals, job aids, and procedures. You will ensure accuracy and adherence to DoDAF and IEEE, and to AMA/APA/CSE writing styles, working with SMEs in a fully remote, distributed team.

The role emphasizes information architecture, reuse of content, and clear technical documentation across products and programs, with eligibility for a federal background