Remote Technical Documentation Specialist - Secret-Cleared

asmexternalcareersite; San Antonio (TX); Remote; USD 80,000 - 110,000; Full time

Job summary

ASM Research is seeking a Technical Writer - Journeyman to support enterprise and federal IT programs by developing, editing, and maintaining clear, standardized documentation for complex systems and processes. You will translate technical information from engineers and SMEs into accessible materials for diverse user groups, ensuring consistency, usability, and compliance with standards.

The role works remotely from Texas and the Washington, DC area, providing governance and continuous content

Qualifications

• Bachelor’s degree or equivalent combination of education and experience in a related field.
• At least 4 years of experience preparing, editing, and managing program documentation for technical groups in IT or engineering environments.
• Proficiency in technical writing, including organizing complex information and applying style guides.

Responsibilities

• Write, edit, and maintain technical documentation including user guides, SOPs, system manuals, status reports, project plans, FAQs, training materials, and online help for technical audiences across enterprise programs.
• Establish and enforce style guides, templates, and documentation standards to drive consistency and quality.
• Collaborate with engineers, application owners, and other SMEs to gather inputs and ensure accuracy and alignment with system functionality.
• Manage documentation lifecycle, including version control, repository organization, and content governance.
• Use tools like MadCap Flare, Confluence, SharePoint to develop, publish, and maintain documentation.
• Conduct reviews and QA to ensure clarity, grammar, formatting, and compliance with standards.
• Incorporate user feedback and training outcomes to improve documentation usability and effectiveness.
• Support training initiatives by developing supplemental instructional materials and coordinating with training plans.

Skills

Technical writing

Documentation governance

Cross-functional collaboration

Editing & proofreading

Education

Bachelor's degree

Tools

MadCap Flare

Confluence

SharePoint

Job description

ASM Research is seeking a Technical Writer - Journeyman to support enterprise and federal IT programs by developing, editing, and maintaining clear, standardized documentation for complex systems and processes. You will translate technical information from engineers and SMEs into accessible materials for diverse user groups, ensuring consistency, usability, and compliance with standards.

The role works remotely from Texas and the Washington, DC area, providing governance and continuous content