Remote Key Accounts Executive (Strategic Growth)

MSC Industrial Supply Co.; Deer Park (NY); On-site; USD 43,000 - 67,000; Full time

Job summary

MSC Industrial Supply Co. is hiring a Key Accounts Executive in Deer Park, NY to drive sales growth by expanding relationships with existing customers and identifying cross-sell opportunities.

You will manage portfolios with revenues from $25K to $250K, delivering on-site service and comprehensive account management to maximize retention and growth. The role emphasizes account management, vendor-managed inventory, and collaboration with internal teams to provide tailored solutions and pricing

Qualifications

• High school diploma or GED with 2–4 year degree preferred.
• 2–3 years of outside direct sales/service experience preferred or not required.
• Industry experience in fasteners, chemicals, industrial maintenance supplies, electrical, food processing, manufacturing is preferred.
• Strong technical aptitude with ability to read and analyze technical materials.
• Demonstrated ability to resolve problems, develop action plans, and drive results.
• Excellent communication, presentation, listening, and relationship-building skills.
• Proficient in MS Word, Excel, PowerPoint, and email; able to adapt to PC-based order systems and handheld scanning devices.
• Strong organizational, time management, and basic math skills.
• High degree of integrity and ability to build long-term customer relationships.
• Reliable transportation, valid driver's license, and insurance as required by state law.
• Ability to work from a home office with personal computer and internet access.

Responsibilities

• Build and strengthen relationships with customers at functional and executive levels to ensure retention and satisfaction.
• Develop and execute strategies to deepen penetration within accounts, expand revenue opportunities, and achieve targets.
• Serve as a trusted advisor by delivering tailored, value-driven solutions that address customer priorities.
• Lead the implementation of major company programs and initiatives within assigned accounts.
• Process orders, scan and verify incoming shipments, stock inventory, and manage returns to ensure accuracy.
• Leverage CRM and account management systems to track sales activity, analyze trends, and forecast accurately.
• Partner with internal teams to deliver operational excellence and exceed customer expectations.
• Drive the setup and optimization of vending and VMI services at new or existing locations.
• Collaborate with sales management to design competitive pricing strategies for non-contract customers.
• Monitor market trends and competitors to provide forward-looking solutions.
• Prepare and submit timely, accurate sales reports.
• Submit customer orders using ordering technology.
• Support broader organizational goals through cross-functional projects.

Skills

Communication skills

Relationship building

Presentation skills

Listening skills

MS Office

Email proficiency

Organization

Time management

Basic math

Integrity

Customer relationship skills

Driver's license

Home office capability

Technical aptitude

Problem solving

Education

High school diploma or GED

2–4 year college degree preferred

Tools

MS Word

Excel

PowerPoint

Email

Handheld scanners

Job description

MSC Industrial Supply Co. is hiring a Key Accounts Executive in Deer Park, NY to drive sales growth by expanding relationships with existing customers and identifying cross-sell opportunities.

You will manage portfolios with revenues from $25K to $250K, delivering on-site service and comprehensive account management to maximize retention and growth. The role emphasizes account management, vendor-managed inventory, and collaboration with internal teams to provide tailored solutions and pricing