Remote Key Account Manager: Drive Retention & Upsell

Blacksmith Agency LLC; Oklahoma City (OK); Remoto; USD 90.000 - 130.000; Tempo pieno

Vantaggi offerti da questo lavoro

Remote work

Descrizione del lavoro

Blacksmith Agency LLC is seeking a remote Key Account Manager who will own an established book of recurring agency clients. You will retain relationships, renewals, and upsell opportunities while coordinating with strategists and delivery teams to ensure a single client voice.

This full-time role emphasizes quota carrying, strong communication with senior stakeholders, and a track record of growing client engagement in a digital marketing environment. Remote work available for USA or Canada.

Competenze

• Experience in agency account management.
• Proven track record of retaining clients and selling more work.
• Comfort carrying a sales quota.
• Clear, calm communication with senior client stakeholders.

Mansioni

• Own a book of recurring agency clients and manage retention, renewals, and early warnings of drift.
• Drive upsells and expansion by identifying next projects within each client.
• Maintain a seven-figure annual quota across retention and upsells.
• Collaborate with strategists and delivery teams to present a single, unified client voice.

Conoscenze

Account management

Client retention

Upselling

Quota carrying

Clear communication

Descrizione del lavoro

Blacksmith Agency LLC is seeking a remote Key Account Manager who will own an established book of recurring agency clients. You will retain relationships, renewals, and upsell opportunities while coordinating with strategists and delivery teams to ensure a single client voice.

This full-time role emphasizes quota carrying, strong communication with senior stakeholders, and a track record of growing client engagement in a digital marketing environment. Remote work available for USA or Canada.