Remote Account Manager, K-12 Enterprise Growth

Niche; Phoenix (AZ); Remote; USD 75,000 - 120,000; Full time

Benefits offered by this job

Fully remote workforce

Health plan (vision/dental)

Flexible PTO

Home office stipend

Parental leave

401(k) with employer match

Job summary

Niche is seeking an enthusiastic Account Manager to support a portfolio of K-12 customers, driving retention and revenue expansion. You will build trusted advisor relationships, collaborate with Customer Success and Sales teams, and identify upsell opportunities within your book of business.

In this role, you will lead product demonstrations, nurture client relationships, and ensure successful implementation and renewal strategies. A fit is a proactive communicator with a customer-first mindset.

Qualifications

• Bachelor's degree in a business or education-related field.
• Minimum of 3 years of relevant experience, including sales and marketing in a SaaS environment.
• Excellent presentation and communication skills.
• Salesforce Experience.
• Ability to thrive in a fast-paced, team-oriented environment.
• Someone fearless and persistent. Motivated by building relationships and growing your book of business.
• Experience selling in Education or Digital Media is a plus.
• Experience with Challenger Sales Methodology huge plus.

Responsibilities

• Manage a full account portfolio and relationships with customers to increase revenue, drive long-term adoption and foster client health.
• Cultivate a trusted advisor relationship with stakeholders and executive sponsors.
• Collaborate with Customer Success Managers and Sales Engineers to ensure successful implementations and identify cross-sell opportunities.
• Prospect for new expansion opportunities within entire book of business (on cycle/off-cycle).
• Manage client relationships up for renewal in the current year.
• Negotiate contracts and drive the commercial process to obtain signatures.
• Present product demonstrations and support customers with use cases.

Skills

Sales experience

CRM experience

Communication skills

Presentation skills

Challenger Sales

Education

Bachelor's degree in business or education-related field

Tools

Salesforce

Job description

Niche is seeking an enthusiastic Account Manager to support a portfolio of K-12 customers, driving retention and revenue expansion. You will build trusted advisor relationships, collaborate with Customer Success and Sales teams, and identify upsell opportunities within your book of business.

In this role, you will lead product demonstrations, nurture client relationships, and ensure successful implementation and renewal strategies. A fit is a proactive communicator with a customer-first mindset.