Remote K-12 Enterprise Growth Account Manager

Niche; Yorktown (VA); Remote; USD 68,000 - 83,000; Full time

Benefits offered by this job

100% paid employee health plan

Flexible Paid Time Off

Remote-friendly work environment

Parental leave (12 weeks)

Job summary

Niche is seeking an Account Manager to manage a portfolio of K-12 customers, driving retention and revenue growth. You will collaborate with Customer Success and Sales teams to demonstrate ROI, identify upsell opportunities, and ensure customers are well-supported.

In this role, you will build relationships with stakeholders, negotiate contracts, and lead product demonstrations while aligning with company goals for growth and customer satisfaction.

Qualifications

• Bachelor's degree in a business or education-related field.
• Minimum of 3 years of relevant experience, including sales and marketing in a SaaS environment.
• Excellent presentation and communication skills.
• Salesforce Experience.
• Ability to thrive in a fast-paced, team-oriented environment.
• Experience selling in Education or Digital Media is a plus.
• Experience with Challenger Sales Methodology is a huge plus.

Responsibilities

• Manage a full account portfolio and relationships to increase revenue and adoption.
• Develop trusted advisor relationships with stakeholders and executive sponsors.
• Collaborate with Customer Success and Sales Engineers to support implementation and identify opportunities to cross-sell.
• Prospect for new expansion opportunities within the book of business.
• Negotiate contracts and drive the commercial process through signatures.
• Present product demonstrations and support customers with tailored use cases.
• Meet quarterly and annual retention and expansion targets.
• Serve as the voice of the customer to drive product feedback and improvements.

Skills

Account management

Sales

Customer success

Relationship building

SaaS

Education

Bachelor's degree in business or education-related field

Tools

Salesforce

Gong

Job description

Niche is seeking an Account Manager to manage a portfolio of K-12 customers, driving retention and revenue growth. You will collaborate with Customer Success and Sales teams to demonstrate ROI, identify upsell opportunities, and ensure customers are well-supported.

In this role, you will build relationships with stakeholders, negotiate contracts, and lead product demonstrations while aligning with company goals for growth and customer satisfaction.