Remote K-12 Enterprise Growth & Retention Manager

Niche; Clayton (NC); À distance; USD 68 000 - 83 000; Plein temps

Avantages offerts par ce poste

Stock options

100% paid employee health plan

Flexible PTO

Résumé du poste

Niche is seeking an enthusiastic Account Manager to manage a portfolio of K-12 customers, drive revenue growth, and ensure strong client health. You will work with Customer Success and Sales Engineers to implement solutions, identify upsell opportunities, and negotiate contracts to maximize retention.

The role supports a fully flexible work model with remote options nationwide, including the possibility to work from home or in a Pittsburgh-area office.

Qualifications

• Bachelor's degree in a business or education-related field.
• Minimum 3 years of relevant experience in sales/marketing in a SaaS environment.
• Experience selling in Education or Digital Media is a plus.
• Experience with Challenger Sales Methodology is a plus.

Responsabilités

• Manage a full account portfolio and relationships with customers to increase revenue and retention.
• Collaborate with Customer Success and Sales Engineers to enable successful implementations.
• Negotiate contracts and drive the commercial process to signature.
• Identify upsell opportunities within the book of business and across cycles.
• Be the voice of the customer to drive product and data improvements.
• Meet quarterly and annual net retention and expansion targets.

Connaissances

Relationship building

SaaS sales

Communication

Negotiation

Formation

Bachelor's degree in business or education

Outils

Salesforce

Description du poste

Niche is seeking an enthusiastic Account Manager to manage a portfolio of K-12 customers, drive revenue growth, and ensure strong client health. You will work with Customer Success and Sales Engineers to implement solutions, identify upsell opportunities, and negotiate contracts to maximize retention.

The role supports a fully flexible work model with remote options nationwide, including the possibility to work from home or in a Pittsburgh-area office.