Remote Italian-Speaking Support Engineer

PMSolutions; Town of Poland (NY); Hybrid; USD 16,767 - 20,084; Full time

Benefits offered by this job

Up to 4 extra days of paid leave

Flexible package of benefits including private medical care

Choice of MultiSport card, cinema tickets, vouchers for shops and restaurants

Flexible working hours

Job summary

An international IT services company is seeking a Support Engineer with excellent command of Italian. This full-time role can be performed remotely and involves solving user-reported problems and managing incoming reports. Candidates should have a positive attitude and willingness to learn, with no prior IT experience required. Additional perks include flexible working hours and a comprehensive benefits package, including private medical care and extra paid leave.

Qualifications

• Excellent command of Italian.
• Good command of English (B1).
• No previous professional experience in IT required.

Responsibilities

• Solve problems reported by users by phone, e-mail or other communication channels.
• Record, describe and manage incoming reports in the system.
• Co-create a knowledge base on emerging faults and ways to solve them.
• Daily cooperate with teams in other locations.

Skills

Excellent command of Italian

Good command of English (B1)

Getting along well with people

Positive attitude

Job description

An international IT services company is seeking a Support Engineer with excellent command of Italian. This full-time role can be performed remotely and involves solving user-reported problems and managing incoming reports. Candidates should have a positive attitude and willingness to learn, with no prior IT experience required. Additional perks include flexible working hours and a comprehensive benefits package, including private medical care and extra paid leave.