Remote Spanish/Italian Customer Support Specialist

Cross Border Talents; Georgia; Remote; USD 35,000 - 55,000; Full time

Benefits offered by this job

Performance bonus

Relocation support to Greece

Career development opportunities

Job summary

A global online support company is looking for a Customer Service Representative to deliver empathetic user support. This role allows remote work from Greece, where you will assist users globally while being part of a diverse and innovative team. The ideal candidate should have strong communication skills, be fluent in Spanish or Italian, and possess a proactive, community-oriented mindset. With opportunities for career development and flexible work conditions, this position offers a rewarding path in the field of customer service.

Qualifications

• C1-C2 level Spanish or Italian required.
• B2 level or higher in English.
• Experience with online communities or social platforms is a plus.

Responsibilities

• Deliver empathetic, accurate, and timely user support.
• Investigate and resolve user issues.
• Enforce Terms of Use and address reports of abusive content.

Skills

Empathy

Communication skills

Analytical skills

Data-driven insights

Job description

A global online support company is looking for a Customer Service Representative to deliver empathetic user support. This role allows remote work from Greece, where you will assist users globally while being part of a diverse and innovative team. The ideal candidate should have strong communication skills, be fluent in Spanish or Italian, and possess a proactive, community-oriented mindset. With opportunities for career development and flexible work conditions, this position offers a rewarding path in the field of customer service.