Italian Customer Support Agent - Remote/On-Site Growth

Employers from Greece; United States; Hybrid; USD 20.000 - 31.000; Vollzeit

Benefits dieser Stelle

Competitive Salary

Monthly Bonuses

Meal Vouchers

Health care benefits

Training & Education Platforms

Relocation package

Zusammenfassung

Employers from Greece is seeking an Italian Customer Support Representative to join a fast-paced team. This role offers remote or on-site work in Greece, flexible hours, and a path to grow within a company focused on top-quality customer service.

You will manage inquiries via chat, email, or phone, resolve issues, and build trust with customers through clear communication. Fluency in Italian and strong English, plus MS Office proficiency, are essential for success.

Qualifikationen

• Fluency in Italian (C1–C2) required.
• Very good command of English (B2–C1).
• Proficient MS Office skills.
• Strong phone handling and active listening.
• Excellent communication and presentation skills.
• Customer-oriented with adaptable approach.
• Ability to multi-task and manage time effectively.

Aufgaben

• Manage incoming chat, mail or phone calls.
• Identify and assess customers’ needs to achieve satisfaction.
• Build trust through open and interactive communication.
• Provide accurate information using the tools.
• Keep records of customer interactions and file documents.
• Follow procedures, guidelines, and policies.

Kenntnisse

Italian fluency

English proficiency

MS Office

Phone handling

Communication skills

Customer orientation

Multi-tasking

Tools

MS Office

Jobbeschreibung

Employers from Greece is seeking an Italian Customer Support Representative to join a fast-paced team. This role offers remote or on-site work in Greece, flexible hours, and a path to grow within a company focused on top-quality customer service.

You will manage inquiries via chat, email, or phone, resolve issues, and build trust with customers through clear communication. Fluency in Italian and strong English, plus MS Office proficiency, are essential for success.