SUPPORT ENGINEER WITH ITALIAN

PMSolutions; Town of Poland (NY); Hybrid; USD 16,767 - 20,084; Full time

Benefits offered by this job

Up to 4 extra days of paid leave

Flexible package of benefits including private medical care

Choice of MultiSport card, cinema tickets, vouchers for shops and restaurants

Flexible working hours

Job summary

An international IT services company is seeking a Support Engineer with excellent command of Italian. This full-time role can be performed remotely and involves solving user-reported problems and managing incoming reports. Candidates should have a positive attitude and willingness to learn, with no prior IT experience required. Additional perks include flexible working hours and a comprehensive benefits package, including private medical care and extra paid leave.

Qualifications

• Excellent command of Italian.
• Good command of English (B1).
• No previous professional experience in IT required.

Responsibilities

• Solve problems reported by users by phone, e-mail or other communication channels.
• Record, describe and manage incoming reports in the system.
• Co-create a knowledge base on emerging faults and ways to solve them.
• Daily cooperate with teams in other locations.

Skills

Excellent command of Italian

Good command of English (B1)

Getting along well with people

Positive attitude

Job description

SUPPORT ENGINEER WITH ITALIAN

Overview

International company providing IT services is looking for a Support Engineer with knowledge of Italian. The position is full‑time and can be performed remotely.

Responsibilities

• Solve problems reported by users by phone, e‑mail or other communication channels.
• Record, describe and manage incoming reports in the system.
• Co‑create a knowledge base on emerging faults and ways to solve them.
• Daily cooperate with teams in other locations.

Requirements

• Excellent command of Italian.
• Good command of English (B1).
• Getting along well with people.
• Positive attitude and a desire for self‑improvement.
• No previous professional experience in IT required.

Offer

• Salary: PLN 6000 gross.
• Employment contract.
• Possibility of working 100% remotely.
• Up to 4 extra days of paid leave.
• Flexible package of benefits: private medical care and choice of MultiSport card, cinema tickets, vouchers for shops, restaurants, etc.;
• Flexible working hours.

Please send your CV in English or Polish to [e-mail] with the subject: ITALIAN/Support Engineer. We reserve the right to respond only to selected applications.

In accordance with art. 6 (1) a. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GDPR’. I agree to have my personal data processed for the purposes of current and future recruitment processes in PERSONNEL AND MEDIA SOLUTIONS SC