Remote IT Support Tech: 365, Networking & Security

Attracting Solutions; Miami (FL); Hybride; USD 30 000 - 34 000; Plein temps

Avantages offerts par ce poste

Primarily remote

Occasional onsite visits

Professional growth opportunities

Résumé du poste

Attracting Solutions is seeking an IT Support Specialist to join our South Florida MSP team. This role is primarily remote, with occasional onsite client visits and a requirement to live in South Florida.

You will troubleshoot a broad range of technologies, support Microsoft 365/Azure, and work within an MSP toolchain to deliver reliable end-user and systems support. This position offers real growth in a dynamic, client-facing environment.

Qualifications

• Two+ years of IT support or systems administration experience preferred or equivalent hands-on experience.
• Strong knowledge of Windows Server and Windows 10/11 administration including AD, DHCP, DNS.
• Experience supporting Microsoft 365 and Azure environments, tenant management and Entra ID.

Responsabilités

• Provide remote and onsite technical support for end users.
• Troubleshoot Windows workstations, servers, networking equipment, and business applications.
• Manage tickets from initial contact to resolution using MSP tools and documentation.

Connaissances

Windows Server

Windows 10/11

Microsoft 365

Azure

Networking basics

Customer service

Outils

Autotask PSA

Datto RMM

Description du poste

Attracting Solutions is seeking an IT Support Specialist to join our South Florida MSP team. This role is primarily remote, with occasional onsite client visits and a requirement to live in South Florida.

You will troubleshoot a broad range of technologies, support Microsoft 365/Azure, and work within an MSP toolchain to deliver reliable end-user and systems support. This position offers real growth in a dynamic, client-facing environment.