Remote IT Specialist - Cyber Mission Support

Defense Information Systems Agency; Columbus (OH); On-site; USD 95,000 - 120,000; Full time

Job summary

The Defense Information Systems Agency in Columbus, OH seeks a Senior IT Specialist to support and synchronize DISA and customer IT efforts to achieve mission goals and improve operational effectiveness.

The role requires analyzing customer requirements, translating them into viable IT solutions, and coordinating with stakeholders, engineers, and project teams. A strong emphasis on customer engagement, problem solving, and clear communication is essential for success.

Qualifications

• Attention to detail in IT-related work and ensuring accuracy and consistency.
• Experience maintaining relationships with customers and identifying IT needs.
• Ability to briefing mid-level management and IT staff on system status and projects.
• Ability to propose viable IT solutions and analyze alternatives.

Responsibilities

• Performs IT customer support focusing and coordinating DISA and customer efforts to meet mission goals.
• Identifies customer requirements based on business needs and practices.
• Assists in analyzing functional requirements and develops viable IT solutions.
• Reviews customer requirement documents to specify technical needs to engineering staff.
• Brokers new workload and supports team with project oversight and coordination.

Skills

Attention to Detail

Customer Service

Oral Communication

Problem Solving

Job description

The Defense Information Systems Agency in Columbus, OH seeks a Senior IT Specialist to support and synchronize DISA and customer IT efforts to achieve mission goals and improve operational effectiveness.

The role requires analyzing customer requirements, translating them into viable IT solutions, and coordinating with stakeholders, engineers, and project teams. A strong emphasis on customer engagement, problem solving, and clear communication is essential for success.