Remote IT Sales & Support Engineer

EasyITGuys LLC.; St. Croix Falls (WI); Remote; USD 34,000 - 62,000; Full time

Job summary

EasyITGuys is seeking an IT Sales & Support Engineer to help customers remotely across the U.S. The role blends technical support with sales, focusing on solving IT challenges, providing consulting, and building long-term client relationships.

Work in a fast-paced MSP environment with opportunities for growth, training, and professional development. 100% remote role, standard business hours, full-time, hourly compensation.

Qualifications

• Experience in IT sales, support, and consulting for business clients.
• Ability to balance support and sales while identifying client needs.
• Strong customer relationship and communication skills.

Responsibilities

• Provide technical IT support and consulting for business clients.
• Troubleshoot IT challenges and implement software solutions.
• Develop relationships and drive customer satisfaction while matching solutions to needs.
• Collaborate with clients and internal teams to deliver value in a fast-paced MSP environment.

Skills

IT Sales

Customer Service

Technical Troubleshooting

Remote Work

Education

AS/BS Degree preferred

Tools

ConnectWise

Microsoft 365

Keeper Password Manager

Monday.com

Repairshopr

Job description

EasyITGuys is seeking an IT Sales & Support Engineer to help customers remotely across the U.S. The role blends technical support with sales, focusing on solving IT challenges, providing consulting, and building long-term client relationships.

Work in a fast-paced MSP environment with opportunities for growth, training, and professional development. 100% remote role, standard business hours, full-time, hourly compensation.