Remote IT Platform Administrator

Excellus Health Plan Inc.; City of Rochester (NY); Hybrid; USD 60.000 - 158.000; Vollzeit

Zusammenfassung

Excellus Health Plan Inc. is seeking an IT Platform Administrator to ensure availability and smooth operation of enterprise applications. The role includes monitoring, incident response, upgrades, and maintenance, with a focus on automation and self-service for users.

The position involves collaborating with multiple departments, performing audits, and adhering to regulatory and privacy policies. Opportunities for on-call rotation and case-by-case remote work are noted, with a strong emphasis on

Qualifikationen

• Associates degree in Computer Science, IT, MIS, Business or analytics; or 3 years of related work experience.
• Prior professional or internship in enterprise-scale platforms.
• Basic knowledge of systems analysis, design, administration, data integrity and data gathering.
• Basic knowledge of Linux/Windows operating systems.
• Basic knowledge of scripting languages (PowerShell, Python, Bash, SQL).
• Basic knowledge of relational DBMS (Oracle, SQL Server, AWS Redshift).
• Basic knowledge of cloud platforms (Azure, AWS, Salesforce, Pega, GCP).
• Basic knowledge of monitoring tools, load balancers, high availability architectures.
• Basic knowledge of ITIL processes (Incident/Problem/Change/Service Level).
• Basic knowledge of source control & Agile development methodologies.
• Intermediate communication and ability to work independently.

Aufgaben

• Installs, configures, patches, and maintains enterprise software platforms.
• Tests, troubleshoots, and optimizes applications.
• Monitors uptime and backups; ensures recoverability.
• Manages user and system access per policies.
• Triage incidents with cross-functional teams; documents resolutions.
• Coordinates with vendors to review releases and improvements.
• Maintains change documentation and release notes.
• Participates in on-call production support rotation.

Kenntnisse

Linux/Windows basics

PowerShell/Python/Bash/SQL

Cloud platforms (Azure/AWS/Salesforce)

ITIL basics

Security/compliance basics

Scripting/Automation

Ausbildung

Associate degree in Computer Science or related field

Bachelor's degree in related field preferred

Tools

FileNet/Content Manager tools

WebSphere/Microsoft IIS

ETL tools (Informatica/Azure Data Factory/Databricks/AWS Glue)

Active Directory / security roles

Jobbeschreibung

Excellus Health Plan Inc. is seeking an IT Platform Administrator to ensure availability and smooth operation of enterprise applications. The role includes monitoring, incident response, upgrades, and maintenance, with a focus on automation and self-service for users.

The position involves collaborating with multiple departments, performing audits, and adhering to regulatory and privacy policies. Opportunities for on-call rotation and case-by-case remote work are noted, with a strong emphasis on