Remote IT Platform Admin & Automation Lead

CDPHP in; City of Rochester (NY); Remote; USD 80,000 - 140,000; Full time

Job summary

Capital District Physicians’ Health Plan, Inc. is seeking an IT Platform Administrator to bridge business and technical teams, ensuring availability and operation of applications for users. The role involves monitoring, incident response, patching, and maintenance, plus audits and compliance.

The ideal candidate will work with cross-functional teams, document resolutions, support on-call rotations, and advocate for stakeholder needs while upholding privacy and change management standards.

Qualifications

• Associates degree or 3 years related work experience required.
• Experience with enterprise-scale platforms preferred.
• Basic knowledge of Linux/Windows operating systems.
• Basic knowledge of scripting languages.

Responsibilities

• Installs, configures, troubleshoots, patches, and maintains enterprise software platforms.
• Monitors uptime, performance, backups, and change management processes.
• Triages incidents with cross-functional teams and documents resolutions.
• Participates in on-call production support rotations, including off-hours.
• Maintains privacy and supports documentation per standards.

Skills

Systems administration

Incident management

Documentation

Cross-functional collaboration

On-call support

Education

Associates degree in Computer Science/IT/MIS/Business/Analytics or related field

Tools

PowerShell

Python

SQL

Bash

Job description

Capital District Physicians’ Health Plan, Inc. is seeking an IT Platform Administrator to bridge business and technical teams, ensuring availability and operation of applications for users. The role involves monitoring, incident response, patching, and maintenance, plus audits and compliance.

The ideal candidate will work with cross-functional teams, document resolutions, support on-call rotations, and advocate for stakeholder needs while upholding privacy and change management standards.