Platform Operations Engineer (Enterprise Apps)

Univera Healthcare; Buffalo (NY); On-site; USD 60,000 - 84,000; Full time

Job summary

Univera Healthcare in Buffalo, NY is seeking an IT Platform Administrator to ensure availability and reliable operation of enterprise applications for users. The role emphasizes proactive monitoring, incident response, and maintenance, with a focus on automation and self-service to empower end users.

You will collaborate across departments, document resolutions with root cause analysis, manage access controls, and participate in on-call rotations.

Qualifications

• Associates degree in Computer Science, IT, MIS, Business, Analytics or related field, or 3 years related experience.
• Prior enterprise-scale platform experience preferred.
• Basic knowledge of structured systems analysis and design.
• Basic knowledge of Linux and/or Windows.
• Basic knowledge of scripting languages (PowerShell, Python, Bash, SQL).
• Basic knowledge of databases (Oracle, SQL Server, AWS Redshift).
• Basic knowledge of cloud platforms (Azure, AWS, Salesforce, Pega, GCP).
• Familiarity with Agile development methodologies.
• Intermediate communication skills across channels.
• Ability to work independently managing multiple tasks.

Responsibilities

• Install, configure, patch, and maintain enterprise software platforms.
• Test, troubleshoot, and optimize application performance.
• Monitor uptime and manage backups and recoverability.
• Manage user accounts, access rights and security.
• Triage incidents with cross-functional teams and document resolutions.
• Collaborate with vendors and internal teams to improve operations.
• Produce and maintain release and change documentation.
• Participate in on-call production support rotation.
• Uphold privacy and company code of conduct.
• Maintain attendance and perform other duties as assigned.

Skills

Intermediate communication skills

Ability to work independently

Cross-functional collaboration

Education

Associates degree in Computer Science, IT, MIS, Business, Analytics or related field

Bachelor’s degree in related field preferred

Tools

PowerShell

Python

Bash

SQL

Oracle

SQL Server

AWS Redshift

Azure

Salesforce

Pega

GCP

Job description

Univera Healthcare in Buffalo, NY is seeking an IT Platform Administrator to ensure availability and reliable operation of enterprise applications for users. The role emphasizes proactive monitoring, incident response, and maintenance, with a focus on automation and self-service to empower end users.

You will collaborate across departments, document resolutions with root cause analysis, manage access controls, and participate in on-call rotations.