IT Platform Engineer

Capital District Physicians Health Plan Inc; City of Albany (NY); Hybrid; USD 60,000 - 158,000; Full time

Job summary

Capital District Physicians Health Plan Inc. in Albany seeks an IT Platform Administrator to ensure availability of applications, monitor incidents, and enable user self-service through automation.

You will install, configure, troubleshoot, and maintain enterprise platforms while collaborating with cross-functional teams and on-call for production support. The role advances through four levels, emphasizing security, change management, and continuous improvement of IT operations to protect member

Qualifications

• Associates degree in CS/IT/MIS or related field, or 3 years of related experience.
• Basic knowledge of Linux/Windows operating systems and scripting languages (PowerShell, Python, Bash, SQL).
• Experience with enterprise software platforms, incident management, and change management processes.

Responsibilities

• Install, configure, troubleshoot, patch, and maintain enterprise software platforms.
• Monitor uptime, performance, backups, and recoverability per specifications.
• Triage incidents with cross-functional teams and document root cause analyses.
• Participate in on-call production support rotation, including off-hours.
• Maintain/change-management documentation and release materials.

Skills

System administration

Incident management

Communication skills

Scripting: PowerShell/Python/SQL

Cloud platforms (Azure/AWS)

Education

Associates degree in Computer Science/IT or related field, or 3 years of related work experience

Bachelor's degree in related field (preferred)

Job description

Capital District Physicians Health Plan Inc. in Albany seeks an IT Platform Administrator to ensure availability of applications, monitor incidents, and enable user self-service through automation.

You will install, configure, troubleshoot, and maintain enterprise platforms while collaborating with cross-functional teams and on-call for production support. The role advances through four levels, emphasizing security, change management, and continuous improvement of IT operations to protect member