Remote-Eligible Platform Reliability Engineer

Capital District Physicians Health Plan Inc; City of Rochester (NY); Hybrid; USD 60.000 - 158.000; Vollzeit

Benefits dieser Stelle

Remote work opportunity on case-by-?

Zusammenfassung

Capital District Physicians Health Plan Inc is seeking an IT Platform Administrator to ensure availability and smooth operation of enterprise applications. The role emphasizes monitoring, incident response, and automation to empower users with self-service capabilities.

The candidate will install, upgrade, and maintain application currency, perform periodic audits, and collaborate with multiple departments. On-call duties and strict privacy compliance are required.

Qualifikationen

• Associates degree in Computer Science/IT or related field; 3 years of related work experience acceptable in lieu of degree.
• Bachelor's degree in a related field preferred.
• Basic knowledge of structured systems analysis, design, and administration.
• Basic knowledge of Linux/Windows operating systems.
• Basic knowledge of scripting languages (PowerShell, Python, Bash, SQL).
• Basic knowledge of relational databases (Oracle, SQL Server, AWS Redshift).
• Basic knowledge of cloud platforms (Azure, AWS, Salesforce, Pega, GCP).
• Familiarity with ITIL processes (Incident, Problem, Change, and Service Level Management).
• Intermediate communication skills across channels.
• Ability to manage multiple tasks with deadlines.

Aufgaben

• Installs, configures, troubleshoots, patches, and maintains enterprise software platforms.
• Monitors uptime and performance; manages system backups and recoverability.
• Triages incidents with cross-functional teams and documents resolutions.
• Supports release management and change documentation.
• Participates in on-call production support rotations, including off-hours.
• Ensures privacy and compliance with organizational policies.

Kenntnisse

Communication skills

Independent work

Problem-solving

Interpersonal collaboration

Ausbildung

Associates degree in Computer Science or related field

Bachelor's degree preferred

Tools

PowerShell

Python

Bash

SQL

Jobbeschreibung

Capital District Physicians Health Plan Inc is seeking an IT Platform Administrator to ensure availability and smooth operation of enterprise applications. The role emphasizes monitoring, incident response, and automation to empower users with self-service capabilities.

The candidate will install, upgrade, and maintain application currency, perform periodic audits, and collaborate with multiple departments. On-call duties and strict privacy compliance are required.