IT Platform Admin: Automation & Reliability

Capital District Physicians Health Plan Inc; Buffalo (NY); On-site; USD 60,000 - 158,000; Full time

Job summary

Capital District Physicians' Health Plan Inc. seeks an IT Platform Administrator to ensure availability and operation of applications, monitor incidents, and automate tasks for end users.

The role emphasizes self-service, audits, and compliance across multiple departments, with on-call production support responsibilities. The candidate should demonstrate proficiency in system administration, scripting, database and cloud platform familiarity, and a strong commitment to regulatory policies and

Qualifications

• Associates degree in IT/CS, MIS, Business, Analytics or related field; or 3 years of related work experience.
• Basic knowledge of operating systems (Linux/Windows) and scripting languages.
• Basic knowledge of relational databases (Oracle, SQL Server, AWS Redshift) and cloud platforms (Azure, AWS, Salesforce, Pega, GCP).
• Familiarity with ITIL processes (Incident, Problem, Change, Service Level).
• Experience with source control and application delivery practices.
• Understanding of Agile development methodologies.

Responsibilities

• Installs, configures, troubleshoots, patches, and maintains enterprise software platforms.
• Monitors uptime, performance, and backups for applications to ensure recoverability.
• Triage incidents with cross-functional teams and document resolutions, including root cause analysis.
• Support release documentation and participate in on-call production support rotations.

Skills

PowerShell

Python

SQL

Linux/Windows

Cloud platforms

ITIL concepts

Source control

Agile practices

Education

Associates degree in IT/CS

Bachelor's degree preferred

Tools

Windows Server

Linux

Job description

Capital District Physicians' Health Plan Inc. seeks an IT Platform Administrator to ensure availability and operation of applications, monitor incidents, and automate tasks for end users.

The role emphasizes self-service, audits, and compliance across multiple departments, with on-call production support responsibilities. The candidate should demonstrate proficiency in system administration, scripting, database and cloud platform familiarity, and a strong commitment to regulatory policies and