Remote IT Operations Assistant — Admin & Tech Support

Foundation for California Community Colleges; California City (CA); Remote; USD 26,000 - 37,000; Full time

Job summary

FoundationCCC is seeking an Assistant, IT Operations to support IT and Office Operations, ensuring smooth day-to-day functioning. The role involves setup of new desktops, asset management in Jira ITAM, and AV support for conference rooms and Zoom rooms.

A relevant AA/AS or equivalent experience is preferred, with at least one year in customer service or office roles. Offering a remote-first environment with headquarters in Sacramento, the company emphasizes professional development and a strong

Qualifications

• Minimum one year of customer service and general office experience.
• Ability to work on a fast-paced team and build collaborative relationships.
• Experience supporting IT operations and administrative tasks preferred.

Responsibilities

• Set up, configure, and deploy new desktops and laptops per IT policy.
• Manage PC inventory, procurement, asset tagging in Jira IT Asset Management.
• Provide conference room AV support and troubleshoot hardware/software issues.

Skills

Customer service

Education

AA/AS or equivalent

Tools

Jira IT Asset Management

Job description

FoundationCCC is seeking an Assistant, IT Operations to support IT and Office Operations, ensuring smooth day-to-day functioning. The role involves setup of new desktops, asset management in Jira ITAM, and AV support for conference rooms and Zoom rooms.

A relevant AA/AS or equivalent experience is preferred, with at least one year in customer service or office roles. Offering a remote-first environment with headquarters in Sacramento, the company emphasizes professional development and a strong