Remote-First IT Operations Assistant & Admin Support

Foundation for California Community Colleges; California; Remote; USD 26,000 - 37,000; Full time

Benefits offered by this job

Competitive compensation

Generous PTO

Paid holidays

Medical plans

Dental plans

Vision plans

Flexible Spending Accounts

Health Savings Accounts (HSA)

Employee Assistance Program (EAP)

Wellness offerings

CalPERS retirement program

403(b) and 457 Retirement plans

Tuition reimbursement

Public Service Loan Forgiveness

Job summary

FoundationCCC seeks an Assistant, IT Operations to support IT and Office Operations in Sacramento. You will help set up desktops, manage inventory in Jira ITAM, and assist with conference room AV and onboarding/offboarding tasks.

This role emphasizes operational efficiency in a remote-first environment, strong customer service, and reliable problem solving. A minimum AA/AS or equivalent plus 1+ year office experience is preferred, with opportunities for growth within the FoundationCCC team.

Qualifications

• AA/AS degree or equivalent work experience.
• At least 1 year of customer service and professional office experience.
• Ability to work in a fast-paced team and coordinate with internal and external stakeholders.
• Familiarity with IT operations and conference room AV systems is a plus.

Responsibilities

• Set up, config, and deploy new desktop and laptop computers; securely wipe retired drives; onboard/offboard employees.
• Manage PC inventory, procurement, and asset tagging in Jira ITAM; maintain documentation.
• Provide technical support for conference rooms, Zoom rooms, and onsite AV equipment; troubleshoot issues.

Skills

Customer service

Office administration

IT onboarding

Tech support

Education

AA/AS degree

Tools

Jira IT Asset Mgmt

Job description

FoundationCCC seeks an Assistant, IT Operations to support IT and Office Operations in Sacramento. You will help set up desktops, manage inventory in Jira ITAM, and assist with conference room AV and onboarding/offboarding tasks.

This role emphasizes operational efficiency in a remote-first environment, strong customer service, and reliable problem solving. A minimum AA/AS or equivalent plus 1+ year office experience is preferred, with opportunities for growth within the FoundationCCC team.