Remote-First IT Operations Assistant

Foundation for California Community Colleges; Sacramento (CA); Remote; USD 26,000 - 37,000; Full time

Benefits offered by this job

Remote-first policy across the state

Competitive compensation

Paid holidays & PTO

Tuition reimbursement

Job summary

FoundationCCC is seeking an Assistant, IT Operations to join its mission in supporting California’s community colleges from its Sacramento headquarters, with a remote-first approach that hires across the state.

You will set up and configure desktops and laptops, assist with onboarding/offboarding, support conference room AV, manage IT asset inventory in Jira, and provide frontline IT and office support while maintaining documentation and processes.

Qualifications

• Relevant AA/AS, equivalent work experience, or a combination of both.
• Minimum of one (1) year of customer service and general professional office experience preferred.

Responsibilities

• Sets up, configures, and deploys new desktop and laptop computers in line with IT policies.
• Wipes retired drives securely and handles onboarding/offboarding IT tasks.
• Manages PC inventory, procurement, and asset tagging in Jira IT Asset Management.
• Provides IT and office support for conference rooms, AV troubleshooting, reception, phone, and mail services.

Skills

Customer service

Office administration

IT support

Reception & front desk

AV troubleshooting

Education

AA/AS or equivalent

Tools

Jira IT Asset Management

Zoom

AV equipment

Job description

FoundationCCC is seeking an Assistant, IT Operations to join its mission in supporting California’s community colleges from its Sacramento headquarters, with a remote-first approach that hires across the state.

You will set up and configure desktops and laptops, assist with onboarding/offboarding, support conference room AV, manage IT asset inventory in Jira, and provide frontline IT and office support while maintaining documentation and processes.