IT & Office Operations Assistant (Remote-First)

Foundation for California Community Colleges; Kentucky; Remote; USD 26,000 - 37,000; Full time

Benefits offered by this job

Competitive compensation

Paid holidays

Health benefits

Remote-first culture

Tuition reimbursement

Job summary

FoundationCCC is seeking an Assistant to support IT and Office Operations in a remote-first environment with headquarters in Downtown Sacramento, CA. The role covers daily operations, onboarding/offboarding, inventory management, and AV support for conference rooms.

You will troubleshoot hardware/software, assist with procurement, and maintain procedures while collaborating with internal and external stakeholders. A small team, growth, and professional development are emphasized.

Qualifications

• AA/AS or equivalent work experience.
• 1+ year of customer service and office experience preferred.
• Ability to work in a fast-paced team with stakeholders.

Responsibilities

• Set up/configure/deploy new desktops/laptops per IT policy.
• Assist with onboarding/offboarding including orientation.
• Manage PC inventory, procurement, tagging in Jira ITAM system.
• Provide conference room AV support and general IT admin support.
• Troubleshoot hardware/software issues and coordinate RMAs.

Skills

Customer service

IT support

Office administration

Vendor / procurement

AV troubleshooting

Onboarding/offboarding

Jira IT Asset Management

Reception/phone/mail

Education

AA/AS or equivalent

Tools

Jira

Job description

FoundationCCC is seeking an Assistant to support IT and Office Operations in a remote-first environment with headquarters in Downtown Sacramento, CA. The role covers daily operations, onboarding/offboarding, inventory management, and AV support for conference rooms.

You will troubleshoot hardware/software, assist with procurement, and maintain procedures while collaborating with internal and external stakeholders. A small team, growth, and professional development are emphasized.