Remote IT Operations Assistant — AV & Admin Support

Foundation for California Community Colleges; United States; Remote; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

Tuition reimbursement

Public Service Loan Forgiveness

Job summary

FoundationCCC is seeking an Assistant, IT Operations to help run day-to-day IT and office operations in a remote-first environment. The role supports IT and Office Operations teams, manages inventory, handles conference room AV, and assists with new hires in Sacramento and statewide.

You will participate in onboarding and ensure smooth daily operations. Relevant AA/AS or equivalent experience, plus 1+ year in customer service and office settings, will help you succeed in a fast-paced,

Qualifications

• Minimum of one (1) + year of customer service and general professional office experience preferred.
• Relevant AA/AS, equivalent work experience, or a combination of both.
• Ability to work on a fast-paced team and build and maintain collaborative working relationships with internal and external stakeholders.

Responsibilities

• Operational: Under general direction, Assistant supports the activities and operations of the Information Technology and Office Operations groups, including IT administrative support, conference room AV troubleshooting, reception, conference room preparation, phone, mail services, inventory support, and the deployment of desktop and laptop computers for employees
• Administration: Receives and stocks inventory; maintaining an organized shared space.
• Support: Provide technical support contact to all conference rooms, Zoom rooms, and AV equipment (projectors, televisions, controllers, and peripherals) and present during New Hire Orientation

Skills

Customer service

Office administration

Communication

Team collaboration

Education

AA/AS degree or equivalent

Tools

Zoom

AV equipment

PC deployment

Job description

FoundationCCC is seeking an Assistant, IT Operations to help run day-to-day IT and office operations in a remote-first environment. The role supports IT and Office Operations teams, manages inventory, handles conference room AV, and assists with new hires in Sacramento and statewide.

You will participate in onboarding and ensure smooth daily operations. Relevant AA/AS or equivalent experience, plus 1+ year in customer service and office settings, will help you succeed in a fast-paced,