Remote IoT Implementation Consultant for Mid‑Market

Samsara; California; Remote; USD 90,000 - 150,000; Full time

Benefits offered by this job

Flexible remote model

Professional development stipend

Health and parental leave

Job summary

Samsara is seeking an experienced Customer Success professional to own deployments for Mid-Market customers and drive adoption of our IoT platform.

You will partner with Sales, Support, Sales Engineering, and Product to ensure successful deployments and long-term customer value. Fluency in English and French is preferred as you engage executives and day‑to‑day users across industries.

Qualifications

• Bachelor’s degree from a 4-year institution.
• English and French fluency.
• 2–4+ years in senior Customer Success, account management, or strategic consulting.
• Experience supporting or working with technical products.
• Excellent consultative skills with end-to-end system implementations.
• Proven ability to communicate with executives and day‑to‑day users.

Responsibilities

• Manage the deployment of Samsara technology to Mid-Market customers, enabling quick time to value and successful adoption.
• Track implementation progress, product adoption, and account health across multiple engagements.
• Lead training sessions and demonstrations for executives and day‑to‑day users of the system.
• Collaborate cross‑functionally with Sales, Support, Sales Engineering and Product to deliver exceptional customer outcomes.
• Champion Samsara’s cultural principles and scale globally across offices.

Skills

Customer success

Account management

Strategic consulting

Education

Bachelor’s degree

Job description

Samsara is seeking an experienced Customer Success professional to own deployments for Mid-Market customers and drive adoption of our IoT platform.

You will partner with Sales, Support, Sales Engineering, and Product to ensure successful deployments and long-term customer value. Fluency in English and French is preferred as you engage executives and day‑to‑day users across industries.