Remote IoT Implementation Consultant - Mid-Market

Samsara; California; À distance; USD 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

Flexible working arrangements

Professional development stipend

Health and parental leave plans

Résumé du poste

Samsara, a leader in Connected Operations Cloud, seeks a Senior Customer Success professional to own mid-market deployments, drive adoption, and build trusted relationships with executives and day-to-day users across various industries.

This remote role (US/Canada) partners with Sales, Support, and Product to ensure successful deployments and ongoing customer value, aligning with Samsara's growth mindset and inclusive culture.

Qualifications

• 2–4+ years of experience in a senior Customer Success, account management, or strategic consulting role.
• Experience supporting or working with technical products in a SaaS environment.
• Proven ability to build trust and communicate with executives, Product and Engineering leadership.

Responsabilités

• Manage deployments for Mid-Market customers and drive quick time to value.
• Track implementation progress, product adoption, and account health.
• Run trainings, demonstrate Samsara technology, and address challenges with executives and users.
• Coordinate across Sales, Support, Sales Engineering, and Product teams.
• Explain Samsara platform capabilities to diverse customer stakeholders.

Connaissances

Customer Success

Account management

Strategic consulting

Bilingual English/French

B2B SaaS experience

Communication skills

Formation

Bachelor's degree

Outils

CRM software

Description du poste

Samsara, a leader in Connected Operations Cloud, seeks a Senior Customer Success professional to own mid-market deployments, drive adoption, and build trusted relationships with executives and day-to-day users across various industries.

This remote role (US/Canada) partners with Sales, Support, and Product to ensure successful deployments and ongoing customer value, aligning with Samsara's growth mindset and inclusive culture.