Remote Intake Specialist – Part-Time Weekend Support

ADP, Inc.; New York (NY); A distancia; USD 25.000 - 33.000; A tiempo parcial

Descripción de la vacante

Phillips & Associates seeks an intake specialist to answer calls and follow up with potential clients during the weekend. The intake specialist will handle a large volume of incoming leads via phone, email, and texts, and will be responsible for collecting client information and forwarding facts to attorneys for evaluation.

We are looking for a team player with outstanding interpersonal and communication skills who is self-motivated and capable of prioritizing tasks.

Formación

• Bachelor’s degree highly preferred.
• Proficient in Dropbox and Microsoft Office.
• Exceptional interpersonal and communication skills.
• Detail oriented.
• Previous experience in a law firm or employment law preferred.

Responsabilidades

• Handle a large number of incoming leads (via phone, email, texts, etc.).
• Handle a large number of follow-up calls, emails, and texts.
• Handle phone calls in a professional and friendly manner.
• Collect and store potential clients information.
• Collect facts from potential clients and send to attorneys for evaluation.
• Assist attorneys in scheduling appointments with potential clients.
• Send e-retainers to potential clients using AssureSign.
• Provide outstanding customer service and support.
• General administrative support.

Conocimientos

Exceptional interpersonal and 沟

Educación

Bachelor’s degree

Herramientas

Dropbox

Microsoft Office

Descripción del empleo

Phillips & Associates seeks an intake specialist to answer calls and follow up with potential clients during the weekend. The intake specialist will handle a large volume of incoming leads via phone, email, and texts, and will be responsible for collecting client information and forwarding facts to attorneys for evaluation.

We are looking for a team player with outstanding interpersonal and communication skills who is self-motivated and capable of prioritizing tasks.