Remote Legal Intake Specialist (Part-Time)

Alert Communications; Houston (TX); Remote; USD 19.000 - 25.000; Teilzeit

Zusammenfassung

Alert Communications invites applications for a Part-Time Remote Intake Specialist in the legal services sector. You will be the first point of contact for individuals reaching out to law firms, conducting empathetic intake interviews, gathering essential case details, and guiding seamless onboarding from the initial call.

Texas residency is required and candidates should be prepared to work part-time shifts, including weekends and holidays.

Qualifikationen

• Must reside in Texas.
• Part-time shifts including weekends and holidays.
• Experience in customer service, call centers, onboarding, sales, or hospitality.
• Typing speed of at least 35 WPM.
• Spanish and English fluency preferred.

Aufgaben

• Answer calls, live chats, and web inquiries professionally.
• Conduct structured intake interviews and qualify leads.
• Log notes and complete digital intake forms accurately.
• Navigate multiple software systems efficiently.
• Represent Alert Communications for over 3,000 law firms.

Kenntnisse

Customer service

Call center

Onboarding

Sales

Hospitality

Legal intake

Bilingual English/Spanish

Typing 35 WPM

Multitasking

Active listening

Jobbeschreibung

Alert Communications invites applications for a Part-Time Remote Intake Specialist in the legal services sector. You will be the first point of contact for individuals reaching out to law firms, conducting empathetic intake interviews, gathering essential case details, and guiding seamless onboarding from the initial call.

Texas residency is required and candidates should be prepared to work part-time shifts, including weekends and holidays.