Weekend Intake & Reception VA — Legal Firm Support

LATAM

United States

Hybrid

USD 33,000 - 51,000

Full time

14 days+

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Benefits offered by this job

Competitive salary (USD)

Paid training

Growth path

Job summary

Denham Property & Injury Law Firm seeks a reliable virtual assistant to be the voice of the firm on weekends and through the end-of-week period. You will answer the main line, run intake for potential clients, and manage reception for existing clients while keeping systems clean between calls.

Thursdays, Fridays, and Mondays involve collaboration with the US team; Saturdays and Sundays are frontline days with the majority of the office off.

Qualifications

2+ years in receptionist, intake specialist, VA, legal assistant, or insurance processor roles serving US clients.
Calm under pressure when handling distressed callers.
Detail-oriented with strong data-entry accuracy.

Responsibilities

Answer calls on the main line in a warm, professional manner using scripts.
Run intake for new potential clients and log details in the CRM.
Handle reception for existing clients and route calls to the right team.
Monitor and triage emails, web leads, and messages; flag urgent items.
Keep the CRM clean; update records and close stale tasks.
Manage calendars: schedule consultations and send reminders.
Format letters and organize case files; prepare drafts for attorney review.
Run recurring reports and end-of-shift checklists to start the week with clarity.