Remote Intake Specialist I — Specialty Pharmacy

Lumicera; Carson City (NV); Remote; USD 42,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Parental leave

Job summary

Lumicera is seeking an Intake Specialist I to enroll new Specialty Pharmacy patients and ensure complete patient records, including demographics, allergies, medication history, comorbidities, and payer information.

The role focuses on calling patients, providers, and insurers, translating prescription data for dispensing, and triaging prior authorizations as needed. Strong communication and documentation are essential.

Qualifications

• High school diploma or GED.
• Some college preferred.
• National CPhT and/or registration/licensure required per employee’s residing state’s requirements.
• Minimum two years pharmacy support experience or healthcare environment experience preferred.
• Hours of operation are 8am to 7pm Monday thru Thursday and 8am to 6pm on Friday.
• Participate in, adhere to, and support compliance program objectives.
• The ability to consistently interact cooperatively and respectfully with other employees.

Responsibilities

• Responsible for placing phone calls to new and existing Specialty Pharmacy patients.
• Responsible for enrolling patients into specialty services which may include, patient care management, copay assistance programs, and billing information.
• Responsible for answering the inbound calls from patients, prescribers, and other healthcare professionals.
• Responsible for contacting doctors to obtain necessary information.
• Responsible for managing the assigned workflow queues.
• Responsible for accurate and thorough documentation of information and prescription order set up.
• The Employee will act in accordance with all applicable federal and state laws and with the highest ethical standards that we consistently strive to achieve.
• Other duties as assigned.

Skills

Phone calls

Documentation

Customer service

Teamwork

Education

High school diploma or GED

Some college

National CPhT registration/licensure

Job description

Lumicera is seeking an Intake Specialist I to enroll new Specialty Pharmacy patients and ensure complete patient records, including demographics, allergies, medication history, comorbidities, and payer information.

The role focuses on calling patients, providers, and insurers, translating prescription data for dispensing, and triaging prior authorizations as needed. Strong communication and documentation are essential.