Remote Intake Specialist — Fast-Paced Home Health Ops

Float Health Brasil; Canton (OH); À distance; USD 48 000 - 50 000; Plein temps

Avantages offerts par ce poste

Medical, dental, vision

401k matching

Unlimited PTO

Paid parental leave

Home office setup

Phone & internet stipend

Annual Learning Stipend

HSA & FSA

Voluntary life, accident, hospital, &/

Résumé du poste

Float Health is seeking an Intake Specialist for a fully remote US-based role. You will manage new patient referrals, coordinate start-of-care visits, and liaise between pharmacies, nurses, and patients, ensuring timely staffing and smooth care delivery.

The position emphasizes strong communication, organizational skills, and the ability to work in a fast-paced startup environment. Compensation ranges from $48,000 to $50,000 with benefits and a remote-friendly setup.

Qualifications

• 1+ years of experience with medical scheduling.
• Ability to use multiple technology platforms simultaneously.
• Manage inbound communication while supporting other tasks.
• Type 60 words per minute with high accuracy.
• Excellent written and verbal communication.

Responsabilités

• Coordinate start-of-care visits using the Float Health platform and Zendesk.
• Match appropriate nurses to patients and onboard them.
• Manage offers in the marketplace and ensure nurses are paid fairly.
• Communicate with pharmacies, nurses, and patients via email, phone, chat, and SMS.
• Prioritize and coordinate multiple tasks and learn new processes.
• Develop relationships with specialty pharmacies and improve workflow.

Connaissances

Medical scheduling

Multitasking

Customer service

Clear communication

Critical thinking

Time management

Independent & team work

Typing 60 wpm

Tech-savvy

Outils

Zendesk

Google Workspace

Slack

Description du poste

Float Health is seeking an Intake Specialist for a fully remote US-based role. You will manage new patient referrals, coordinate start-of-care visits, and liaise between pharmacies, nurses, and patients, ensuring timely staffing and smooth care delivery.

The position emphasizes strong communication, organizational skills, and the ability to work in a fast-paced startup environment. Compensation ranges from $48,000 to $50,000 with benefits and a remote-friendly setup.